Every now and then a player or group of players gets it in their heads that it's okay to insult or otherwise provoke people. Remember guys no one has to put up with this stuff. We don't allow it from our players so we shouldn't accept it from others. If it's happening and you don't want to talk to one of their officers let one of us know and we can do it. Insulting other players isn't part of the game. There is no need to be ashamed, none of us are bad players.